5 Lessons from Optimum’s “The Unmovers” Series

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Most people know that classic line from Optimum’s Unmovers commercial: “You called 3 Brothers Moving… You need like 12 brothers for this!” But there are plenty of more one-liners and shenanigans from the 3 characters in “The Unmovers” that we can all learn from. The comical web series is basically a guide on what NOT to look for in a reliable moving company. Here are the top 5 takeaways from season 1 of the series…

1. Appearance Matters… Even in the Moving Industry!

All trucks, blankets and moving materials should be sanitized and in good condition to ensure the safety and cleanliness of your belongings upon delivery.

2. 1 Star on Yelp Just Doesn’t Cut It

It’s very important to research a moving company before booking your move with them. Online reviews and BBB accreditation can tell you a lot about how a company values its customers and their satisfaction.

3. Not All Moving Crews Are The Same

Ensure that your moving company employs moving crews that are background checked and continuously trained to handle your belongings with the utmost care. Be wary of independent companies who may hire undocumented workers who are not trained moving professionals!

4. In-Home Estimates Are The Best Kind of Estimates

Sure, sometimes an over-the-phone or video estimate may be the only option or the best option for your particular situation. But in most cases, an in-home estimate is the best way to receive an accurate estimate for your move. If a moving company gives you an exact price without seeing your belongings or receiving a detailed inventory list from you, be cautious of their accuracy.

5. Customer Service is Key

Those in the office orchestrating the move are just as important as those who will directly handling your goods. A reputable moving company will assign you a single point of contact in the office who will answer any and all of your questions leading up to the move.

Looking for Movers Unlike the Unmovers?

All in all, the 3 brothers should stick to comedy and leave the moving to the professionals. Liberty Moving & Storage has been in business since 1939 and we have the local expertise and resources to navigate any move, local or long distance. Call us today at 1.800.640.4487 for a free in-home estimate with one of our certified moving consultants.

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