It’s as easy as one, two, three
There’s a lot to think about when you’re moving. Choosing an asset-based company, rather than a broker, is one of the most important things you can do to ensure a successful move.
Spotting a broker is easier than you think. If the company you’re speaking to does any or all the following, they are almost guaranteed to be a broker.
Did they ask for a deposit?
- A reputable mover will never ask you for a deposit or down payment.
- Industry standard is to pay at destination, before delivery.
- A broker needs a deposit because it is their fee. Brokers don’t own anything and will sell your move to the lowest bidder.
Is the quote too good to be true?
- Know the importance of an accurate estimate and inventory. If the price seems too good to be true, it is.
- Ask if the quote is binding. If not, you can expect extra fees on load day.
- Confirm delivery spread. Make sure you know when you can expect your items delivered.
- Does the estimate include full value protection of your goods? If they try to sell you third-party full value protection, this is a red flag. If a claim happens, they will force you to deal with another party.
Did you verify the company?
- Do a Google search on the company and check their reviews.
- Make sure they have a physical warehouse address where trucks can park. Don’t trust a residential address or office suites.
- See how many complaints they have with the BBB.
- Be sure the company is who they say they are. Check their website to confirm they have an affiliation with the brand name it is claiming to be.
- Are there real pictures of trucks and employees on their website or are they stock photos?