Liberty Moving & Storage – Honored with 4 Performance Quality Awards by United Van Lines
Liberty Moving and Storage, a full-service relocation company focused on creating a seamless and stress-free moving experience for both individuals and businesses throughout the New York, New Jersey and Connecticut area has been honored with 4 performance quality awards by United Van Lines. Liberty Moving, Owner and CEO Michael Federico, Sr. made the announcement.
Each year United Van Lines recognizes the top performing Agents with service excellence awards including Customer Choice, Performance Excellence and Fleet Safety awards. For 2017, Liberty Moving and Storage took home 4 awards including #1 Residential Household Goods Booking Agent, Customer Choice, Performance Excellence and the Most Improved Performance Award.
“It is an honor to be recognized for our hard work and dedication to service excellence with these prestigious awards,” said Federico. “These awards are evidence of our employee’s dedication to creating a customer focused, memorable moving experience. Our teams of operations experts, customer service specialists, move consultants, drivers and crews all strive to improve our operations and client relations process on a daily basis to continually provide unmatched quality.”
United Van Lines, America’s #1 Mover, recognizes the highest performing agents out of its 400+ nationwide agents based primarily on Quality Measurement Customer Surveys, a third party facilitated survey system. Recipients of the Customer Choice Award must meet all 10 Standards of Performance such as Overall Move Process, Estimating Accuracy, Willingness to Recommend and Labor Quality.
As a family owned and operated moving and storage company based in Long Island, New York, Liberty Moving & Storage has been serving customers for nearly 80 years. On each and every move the company and their personnel live by the moto “Strive for Five”, the goal, 5 star scores whether it is within the United Van Lines survey system, online reviews or word of mouth referrals. Every customer receives a dedicated move coordinator to ensure their service levels are not only met, but exceeded.
With over 300 employees and four locations, it is truly a team effort to deliver quality service for 8 decades.
About Liberty Moving & Storage: Founded in 1939, Liberty Moving and Storage is a full-service relocation company focused on moving and logistic partnerships on a local and global reach. With a vast suite of relocation services Liberty Moving & Storage serves both residential and commercial customers in the United States and beyond. As an agent for United Van Lines, Liberty has access to the largest integrated network of trucks, warehouses and talented relocation experts. For more information, call us today at 800.640.4487